We would never want you to have to refund one of our lovely handmade items. However in some circumstances this may happen. As all items are handmade from design to finish we can only refund or exchange faulty goods.
If an item you received is faulty please send us an email to houseoflailani@gmail with a picture of the faulty garment and we can refund you the delivery charge to post the item back to us for an exchange for the exact same item. Or offer you a full refund or gift voucher to spend in our store.
All sale items are non-refundable as they are at a reduced price.