House of Lailani

DELIVERY

As House of Lailani is a handmade store all orders are made to order unless stated otherwise.

All orders will have a turn around time of 14 days excluding weekends before delivery. Meaning it will take up to 14 days for your handmade item to be made before delivery.

Once your item has been marked as shipped your delivery option you chose during your time of purchase will stand.

Please note that all items are handmade and on occasion delays that are out of our control can happen. If there is an issue with your order, we will contact you by the information we received.

UK DELIVERY

All items in the UK will be sent by royal mail signed for 2nd class; which can take up to 48 hours to arrive you will receive a tracking number for your order that can be confirmed online.

EUROPE DELIVERY

For all orders in Europe your order will be sent by Royal Mail Tracked and Signed for which can take 3-5 working days to be delivered. Your order will be fully trackable from end to end (you will received a tracking number). Your item will require a signature on delivery.

USA AND CANADA DELIVERY

For all orders to USA and Canada your order will be sent by Royal Mail Tracked and Signed for which can take 5-7 working days to be delivered. Your order will be fully trackable from end to end (you will received a tracking number). Your item will require a signature on delivery.

PLEASE BARE IN MIND THAT DUE TO COVID-19 THERE ARE DELAYS WITH PARCELS BEING DELIVERED BY ROYAL MAIL. PLEASE ALLOW UP TO A WEEK FOR UK PARCELS AND FOR WORLDWIDE PARCELS PLEASE ALLOW UP TO TWO WEEKS.