As House of Lailani is a handmade store all orders are made to order unless stated otherwise.

All orders will have a turn around time of 7-14 days before delivery.

Once your item has been marked as shipped your delivery option you chose during your time of purchase will stand.

Please note that all items are handmade and on occasion delays that are out of our control can happen. If there is an issue with your order, we will contact you by the information we received.

All items will be sent by royal mail signed for 2nd class; you will receive a tracking number for your order that can be confirmed online.